Did you know that Netflix, Spotify and Facebook are rapidly transforming their IT by succesfully implementing DevOps principles? Fortunately you don't have to be a hot internet company or a gigantic enterprise to be a DevOps leader. Companies large and small, young and old, have magnificently made the transition and have the proof of success in their pockets:

  • up to 200 times faster software deployment,
  • 30 times increased deployment frequency,
  • 60 times higher change success rates.


DevOps training is the starting point for an organization going on the DevOps journey. Improved workflows and faster deployment starts with a core understanding of DevOps fundamental concepts by anyone involved in an agile and/or DevOps team.

The 3-day DevOps Fundamentals course provides an extensive introduction to the core Agile DevOps principles covering the essential knowledge and skill competences that have been defined by the DevOps Agile Skills Association (DASA). This course is designed to provide the core education necessary to build your DevOps vocabulary and to understand its principles and practices. With the help of key DevOps concepts and terminology, real-life case studies, examples and interactive group discussions and extensive exercises in each module you will acquire a fundamental understanding of DevOps.


At the end of this course, you will be able to:

  • know the core concepts and principles of DevOps
  • know the essence of a DevOps culture & understand the key elements of a DevOps culture
  • know the important aspects when creating a DevOps culture
  • know the Operational models of DevOps
  • understand the need for autonomous teams
  • understand the impact of DevOps on Architecture with respect to deployment
  • understand governance within DevOps teams
  • understand Agile, Scrum and Kanban and how these practices relate to one another
  • understand how ITSM processes relate to practices in a DevOps culture
  • understand how lean is used to optimise processes
  • know how to provide a Value Stream Map for a given process
  • understand the way to harvest new and innovative ideas
  • know the impact of automation on Software Delivery processes
  • understand the benefits and core principles of Continuous Delivery
  • describe the key cloud principles for DevOps organisations
  • know the relevance of monitoring and logging DevOps

Target audience

  • Individuals involved in IT development, IT operations or IT service management
  • Individuals whose role is touched by DevOps and continuous delivery, such as the following IT roles:
    • DevOps engineers
    • Product owners
    • Integration specialists
    • Operations managers
    • Incident & change managers
    • System administrators
    • Network administrators
    • Business managers
    • Automation architects
    • Enterprise architects
    • Testers


Module 1: Course Introduction

  • Course Objectives
  • Mapping of the Competence Model with the Course Modules
  • Introduction

Module 2: DevOps Introduction

  • Module objectives & topics
  • Emergence of DevOps
  • Core Concepts of DevOps
  • DevOps Agile Skills Association (DASA)

Module 3: Culture

  • Module objectives & topics
  • Essence of a DevOps Culture
  • Key Elements of DevOps
  • Implementation of a DevOps Culture   

Module 4: Organization

  • Module Objectives & topics
  • Organizational Model
  • Autonomous Teams
  • Architecting for DevOps
  • Governance

Module 5: Processes

  • Module Objectives & topics
  • Process Basics
  • DevOps in Relation to ITSM
  • Agile and Scrum
  • 12 Principles of the Agile Manifesto
  • Optimizing Processes Using Lean
  • Business Value Optimization and Business Analysis Using Story Mapping 

Module 6: Automation

  • Module objectives & topics
  • 6A Automation Concepts
  • Automation for Delivery of Software
  • Continuous Delivery Core Concepts
  • Continuous Delivery Automation Concepts
  • Continuous Delivery Automation Focus Topics
  • 6B Data Center Automation
  • Emergence of Cloud Technology and Principles
  • Cloud Services Concepts in a DevOps Organization
  • Automated Provisioning Concepts
  • Platform Product Characteristics and Application Maturity

Module 7: Measure and Improvement

  • Module objectives & topics
  • Importance of Measurement
  • Choosing the Right Metrics
  • Monitoring and Logging


The exam will be taken on the last day of the course. It is a closed-book format which takes 60 minutes for 40 multiple choice questions. You have to pass with minimal 65 % to obtain the certificate.


Marcel Foederer

Marcel Foederer, IT Preneurs Nederland CSI

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Practical information

Price: 1 917 EUR (excl VAT)

These trainings qualify for several grants. A practical instrument enabling you to pay only part of the registration fee

  • Training subsidised by kmo-portefeuille. Read more information.
In-company: If you have a number of people in your company who need this type of training, NCOI Learning will be happy to develop an in-house training course for you, customised to suit your particular situation. Our experienced trainers will tailor the course to fulfill the needs and abilities of your staff. Request your in company training.